Terms of Use – NORDE

Welcome to the NORDE website (hereinafter: "the Website").
Use of the Website, browsing it, and making purchases through it constitute agreement to these terms of use.

General

The Website is operated by NORDE.
The terms are written in the masculine form for convenience only, but refer to all genders equally.

The Website may update, change, or amend the terms of use from time to time, without prior notice. The binding version is the version appearing on the Website at the time of use or purchase.

Age Restriction

Use of the Website and purchasing on it are permitted only for customers aged 18 and over.
Making a purchase on the Website constitutes a declaration by the user that they are 18 years of age or older and are legally capable of making a binding purchase.

Purchases and Payments

Prices on the Website include VAT, unless otherwise stated.
Payment on the Website is made using secure payment processing methods.

The Website reserves the right to change prices, promotions, products, and purchase terms at any time and without prior notice.

An order will be considered confirmed only after receipt of actual payment confirmation and order approval by the Website.

The Website may cancel an order, in whole or in part, in cases of clerical error, pricing error, lack of inventory, technical malfunction, suspicion of misuse of the Website, suspicion of fraud, provision of incorrect details, or any other reasonable reason at the discretion of the Website and subject to law.

Delivery and Shipping

Products will be delivered according to the details provided by the customer when placing the order.
The customer is responsible for providing complete, correct, and accurate details for shipping.

Delivery times may vary depending on the shipping company and factors beyond the Website's control.

The Website will not be responsible for delays or shipping malfunctions beyond its control, including delays by the shipping company, force majeure, security situation, extreme weather, strikes, operational delays, unusual loads, or incorrect information provided by the customer.

In the event of an uncollected package, incorrect address, refusal to accept delivery, or return of a shipment for a reason not attributable to the Website, the Website may charge the customer for re-shipping costs or additional handling, subject to law.

Cancellations and Returns

A transaction can be canceled in accordance with the provisions of the Consumer Protection Law, 5741-1981.

Credit or refund will be given only after the return of an unused product, in its original packaging, complete, intact, without defect, and without signs of opening or use.

For reasons of hygiene, safety, and product nature, a solid perfume product that has been opened, used, applied to the skin, damaged, altered, or is not in its original packaging — will not be eligible for return, unless otherwise stipulated by law.

Shipping fees, if collected, will not be refunded unless otherwise stipulated by law.

In case of a material defect in the product, please contact customer service with photos, order number, and a description of the problem, within a reasonable time from receiving the product. The Website may investigate the claim and act in accordance with the law, including replacement, credit, or refund, as applicable.

Product Use and Limitation of Liability

NORDE products are solid perfumes intended for external use only on the skin, in accordance with the instructions for use appearing on the Website, on the product, or in its packaging.

Do not ingest the product, do not use it in the eye area, inside the mouth, on wounded, irritated, inflamed, or particularly sensitive skin, and do not use it other than in accordance with the instructions for use.

Keep the product away from children, pets, extreme heat, direct sunlight, and sources of fire.

Before first use, it is recommended to test the product on a small area of skin and wait to check for a personal reaction. In case of irritation, redness, itching, burning, rash, sensitivity, discomfort, or any unusual reaction — discontinue use immediately.

People with known sensitivities to scents, allergies, particularly sensitive skin, pregnant or breastfeeding women, or people undergoing medical treatment — are requested to consult a qualified medical professional before use.

The Website does not provide medical, therapeutic, or professional advice. Information on the Website, product descriptions, recommendations, images, publications, or any other content is not intended to constitute medical or therapeutic advice or a substitute for consultation with a qualified professional.

Products are not intended to diagnose, treat, cure, or prevent any medical condition.

Results of use, scent experience, scent intensity, scent duration on the skin, and skin reaction may vary from person to person, depending on skin type, personal sensitivity, weather, method of use, amount of use, and other factors beyond the Website's control.

Use of products is at the sole responsibility of the user. The Website, its operators, employees, managers, suppliers, and anyone on its behalf shall not be liable for any direct, indirect, consequential, medical, physical, mental, property, financial, or other damage arising from product use, improper use, overuse, use contrary to instructions, personal sensitivity, allergy, combination with other products, inappropriate storage, or any other circumstance related to product use, except in cases where liability cannot be limited by law.

In any case, and subject to the provisions of law, the Website's liability will be limited to the amount actually paid for the relevant product only.

Product Warranty

NORDE products are intended for external use only, in accordance with the instructions for use appearing on the Website, on the product, or in its packaging.

The customer is responsible for reading the list of ingredients, instructions for use, and warnings before using the product. A customer with a known sensitivity to any of the ingredients is requested not to use the product.

In case of a material defect in the product itself, which does not result from use, opening, inappropriate storage, damage caused after receiving the product, or use contrary to instructions, the Website's liability will be limited to inspection, replacement, repair, credit, or refund of the amount paid for the product, in accordance with law and the Website's discretion.

The Website does not guarantee that the product will be suitable for every user, every skin type, every personal preference, or every expectation regarding scent intensity, scent duration, or user experience.

Intellectual Property

All content on the Website — including texts, images, graphics, design, trademarks, logos, product descriptions, and marketing content — is the property of the Website or its representatives.

It is forbidden to copy, distribute, duplicate, publish, display, sell, or make any use of the Website's content without prior written approval from NORDE.

Privacy and Information Security

The Website may collect details provided by the user during website use or purchase, including name, address, phone, email address, and order details.

The Website will use these details for processing orders, customer service, shipping, website operation, and compliance with legal requirements.

Payment details are not stored on the Website and are processed through secure payment systems.

Contact and Business Details

For questions regarding terms of use, orders, returns, or customer service, please contact us at the following details:

The Website is operated by NORDE.
Business Name: Idan Tzairi
Brand: NORDE
Business Address: Zamenhof 3, Tel Aviv
Phone: 052-7498021
Email: info@nordeperfume.com

Law and Jurisdiction

The law applicable to these terms of use is Israeli law only.

Jurisdiction in any matter concerning these terms of use, website use, or website purchase shall be with the competent court in the Tel Aviv District, subject to the provisions of law.

User Declaration

The mere use of the Website and products constitutes a declaration that the user has read, understood, and agreed to these terms of use, and that they assume responsibility for the use of the products in accordance with the instructions for use, warnings, safety guidelines, and their personal condition.